{"id":10295,"date":"2025-08-06T17:39:56","date_gmt":"2025-08-06T15:39:56","guid":{"rendered":"https:\/\/paynopain.com\/glosario\/pms\/"},"modified":"2026-06-30T12:41:50","modified_gmt":"2026-06-30T10:41:50","slug":"pms","status":"publish","type":"glosario","link":"https:\/\/paynopain.com\/en\/glossary\/pms\/","title":{"rendered":"PMS"},"content":{"rendered":"<h2 data-start=\"232\" data-end=\"253\"><span class=\"ez-toc-section\" id=\"What_is_a_PMS\"><\/span><strong data-start=\"235\" data-end=\"253\">What is a PMS?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"255\" data-end=\"637\">A Property Management System (PMS) is a <strong>hotel management system<\/strong> designed to provide full <strong>360\u00ba<\/strong> control over <strong>hotel operations<\/strong>. It allows teams to organise, schedule and manage all areas of the hotel more efficiently, reducing costs and delivering a seamless guest experience. These systems emerged from the growing need for digitalisation across industries, including hospitality.<\/p>\n<p data-start=\"639\" data-end=\"909\">Originally, a PMS was mainly focused on front-desk tasks such as reservations, check-ins and check-outs, room assignment and billing. However, the technology has evolved significantly and now includes a wide range of integrations that go far beyond reception operations.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Main_functions_of_a_PMS\"><\/span>Main functions of a PMS<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Room management:<\/strong> centralizes the control of reservations, allowing the management of room availability and assignment to guests.<\/li>\n<li><strong>Integration with sales channels<\/strong>: automatically synchronizes rates and availability with OTAs, <a href=\"https:\/\/paynopain.com\/en\/glossary\/booking-engine\/\">booking engines<\/a>, and <a href=\"https:\/\/paynopain.com\/en\/glossary\/marketplace\/\">marketplaces<\/a>.<\/li>\n<li><strong>Payment management<\/strong>: allows issuing invoices, recording payments, and reconciling with online payment gateways.<\/li>\n<li><strong>Check-in and check-out:<\/strong> streamlines the clients\u2019 entry and exit processes.<\/li>\n<li><strong>Service control:<\/strong> coordinates operational tasks such as cleaning, maintenance, and additional services.<\/li>\n<li><strong>Performance analysis:<\/strong> generates reports on occupancy, revenue, and customer trends.<\/li>\n<\/ul>\n<h2 data-start=\"911\" data-end=\"944\"><span class=\"ez-toc-section\" id=\"PMS_and_PCI_DSS_compliance\"><\/span><strong data-start=\"914\" data-end=\"944\">PMS and PCI DSS compliance<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"946\" data-end=\"1257\">PMS providers must comply with <a href=\"https:\/\/paynopain.com\/en\/glossary\/pci-dss\/\">PCI-DSS<\/a> to operate safely, since this standard is <strong>mandatory for all companies<\/strong> that store, process or transmit credit and debit card data. With our <a href=\"https:\/\/paynopain.com\/en\/use-case\/hotel-online-payment-gateway\/\">online payment gateway<\/a>, PMS platforms can validate, charge or pre-authorise guest cards for both online and in-person operations.<\/p>\n<h2 data-start=\"1259\" data-end=\"1282\"><span class=\"ez-toc-section\" id=\"Our_integrations\"><\/span><strong data-start=\"1262\" data-end=\"1282\">Our integrations<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"1284\" data-end=\"1520\">At PaynoPain, we work closely with our <a href=\"https:\/\/paynopain.com\/en\/partners\/\">partners<\/a> to offer the best solutions. Among them, you\u2019ll find several PMS providers such as Winhotel, Hotel Manager, Masteryield, Greensoft, Hospedium, and many others you can explore <a href=\"https:\/\/paynopain.com\/en\/partners\/\"><strong data-start=\"1511\" data-end=\"1519\">here<\/strong><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is a PMS?<\/p>\n<p>A Property Management System (PMS) is a hotel management tool that provides 360\u00ba control over operations, helping organise, schedule and manage all hotel areas more efficiently while reducing costs and improving the guest experience.<\/p>\n","protected":false},"featured_media":8651,"template":"","meta":{"_acf_changed":false},"class_list":["post-10295","glosario","type-glosario","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PMS - PaynoPain<\/title>\n<meta name=\"description\" content=\"Discover what a PMS is and how these 360 hotel management systems reduce costs while improving efficiency and the customer experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/paynopain.com\/en\/glossary\/pms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PMS - 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