{"id":16994,"date":"2026-05-13T16:27:18","date_gmt":"2026-05-13T14:27:18","guid":{"rendered":"https:\/\/paynopain.com\/?p=16994"},"modified":"2026-05-13T16:58:51","modified_gmt":"2026-05-13T14:58:51","slug":"ghid-utilizare-pos-fizic-plati-tranzactii","status":"publish","type":"post","link":"https:\/\/paynopain.com\/ro\/blog\/ghid-utilizare-pos-fizic-plati-tranzactii\/","title":{"rendered":"Ghid de utilizare pentru terminalul POS PaynoPain: pl\u0103\u021bi, tranzac\u021bii, ramburs\u0103ri \u0219i rapoarte"},"content":{"rendered":"

<\/span>Ghid actualizat Sentinel V3.3.2<\/strong><\/span><\/h2>\n

\u00cen acest tutorial este explicat \u00eentr-un mod clar \u0219i simplu <\/span>cum func\u021bioneaz\u0103 pl\u0103\u021bile pe <\/b>dispozitivele de plat\u0103 fizice de la PaynoPain<\/span><\/a> prin intermediul aplica\u021biei noastre de pl\u0103\u021bi.<\/span><\/p>\n

Pe parcursul acestui ghid vor fi prezentate \u00een detaliu <\/span>principalele func\u021bionalit\u0103\u021bi ale instrumentului<\/b>, precum procesarea pl\u0103\u021bilor, vizualizarea istoricului tranzac\u021biilor, gestionarea ramburs\u0103rilor \u0219i generarea rapoartelor, precum \u0219i alte op\u021biuni esen\u021biale pentru controlul activit\u0103\u021bii zilnice.<\/span><\/p>\n

<\/span>Ecranul de plat\u0103 al terminalului POS fizic<\/b><\/span><\/h2>\n

Acest ecran este conceput pentru a face procesul de plat\u0103 mai simplu \u0219i mai rapid, permi\u021b\u00e2nd introducerea informa\u021biilor esen\u021biale ale tranzac\u021biei \u00eentr-un mod intuitiv.<\/span><\/p>\n

Elemente principale ale ecranului de plat\u0103:<\/span><\/p>\n

    \n
  1. Tastatur\u0103 numeric\u0103:<\/strong> Folosit\u0103 pentru introducerea valorii tranzac\u021biei.<\/span><\/li>\n
  2. Butonul \u201ePL\u0102TE\u0218TE\u201d: <\/strong>Dup\u0103 introducerea valorii totale, ap\u0103sarea acestui buton porne\u0219te procesul de plat\u0103.<\/span><\/li>\n
  3. Referin\u021b\u0103:<\/strong> Acest c\u00e2mp este op\u021bional \u0219i depinde de configurarea dispozitivului. Permite introducerea unei referin\u021be specifice pentru tranzac\u021bie (numele produsului sau serviciului, num\u0103rul comenzii, num\u0103rul facturii etc.).<\/span><\/li>\n<\/ol>\n

    <\/span>Ecranul rezultatului pl\u0103\u021bii<\/b><\/span><\/h2>\n

    Dup\u0103 finalizarea procesului de plat\u0103, dispozitivul afi\u0219eaz\u0103 acest ecran, unde este prezentat clar rezultatul tranzac\u021biei, fie aprobat\u0103, respins\u0103 sau cu eroare.<\/span><\/p>\n

    Elemente principale ale ecranului rezultatului pl\u0103\u021bii:<\/span><\/p>\n

      \n
    1. Detalii tranzac\u021bie:<\/strong> Afi\u0219eaz\u0103 suma \u0219i alte informa\u021bii relevante, precum statusul, data, num\u0103rul criptat al cardului sau referin\u021ba.<\/span><\/li>\n
    2. Butonul \u201eCOPIE\u201d:<\/strong> Permite imprimarea unei copii a bonului pentru client, oferind o dovad\u0103 fizic\u0103 a pl\u0103\u021bii.<\/span><\/li>\n<\/ol>\n

      <\/span>Lista tranzac\u021biilor<\/b><\/span><\/h2>\n

      Acest ecran ofer\u0103 o imagine complet\u0103 asupra istoricului tranzac\u021biilor, permi\u021b\u00e2nd urm\u0103rirea detaliat\u0103 \u0219i organizat\u0103 a tuturor opera\u021biunilor comerciale.<\/span><\/p>\n

      \u00cen partea de jos a ecranului exist\u0103 s\u0103ge\u021bi pentru navigarea prin lista tranzac\u021biilor. Pot fi utilizate selectorul de pagini sau s\u0103ge\u021bile de navigare pentru parcurgerea \u00eenregistr\u0103rilor.<\/span><\/p>\n

      Direct din list\u0103 pot fi vizualizate informa\u021bii generale precum statusul \u0219i valoarea tranzac\u021biei, data \u0219i ora exact\u0103 a pl\u0103\u021bii, referin\u021ba (dac\u0103 a fost introdus\u0103) \u0219i Auth Code.<\/span><\/p>\n

      C\u0103utare dup\u0103 referin\u021b\u0103 \u00een lista tranzac\u021biilor<\/b><\/h3>\n

      \u00cen partea superioar\u0103 a ecranului, \u00een c\u00e2mpul \u201eCaut\u0103 referin\u021b\u0103\/authCode\u201d, poate fi c\u0103utat\u0103 rapid \u0219i precis o tranzac\u021bie din list\u0103, optimiz\u00e2nd timpul de c\u0103utare \u00een istoric.<\/span><\/p>\n

      Cum se caut\u0103 o tranzac\u021bie?<\/b><\/p>\n

      Se introduce referin\u021ba \u00een c\u00e2mpul de c\u0103utare \u0219i se apas\u0103 butonul cu lupa de pe tastatur\u0103. Pentru revenirea la lista complet\u0103, filtrul poate fi eliminat prin ap\u0103sarea pictogramei \u201eX\u201d.<\/span><\/p>\n

      <\/span>Filtre pentru tranzac\u021bii<\/b><\/span><\/h2>\n

      Pe l\u00e2ng\u0103 func\u021bia de c\u0103utare, tranzac\u021biile pot fi filtrate dup\u0103 tipul tranzac\u021biei (v\u00e2nz\u0103ri, ramburs\u0103ri, preautoriz\u0103ri, confirmate), status (aprobat\u0103 sau respins\u0103) \u0219i pot fi sortate pentru a facilita analiza \u0219i organizarea informa\u021biilor.<\/span><\/p>\n

      \u00cen partea st\u00e2ng\u0103 sus a ecranului, prin ap\u0103sarea simbolului de filtrare, pot fi selectate filtre \u0219i actualizat\u0103 lista cu rezultatele corespunz\u0103toare. Prin ap\u0103sarea butonului de \u0219tergere se revine la vizualizarea ini\u021bial\u0103, elimin\u00e2nd toate filtrele aplicate.<\/span><\/p>\n

      <\/span>Detalii tranzac\u021bie<\/b><\/span><\/h2>\n

      Atunci c\u00e2nd este selectat\u0103 o tranzac\u021bie din list\u0103, apare un ecran care afi\u0219eaz\u0103 toate detaliile opera\u021biunii selectate.<\/span><\/p>\n

      Aceast\u0103 ac\u021biune simpl\u0103 faciliteaz\u0103 activitatea comercial\u0103, oferind acces clar \u0219i complet la toate informa\u021biile relevante despre tranzac\u021bie.<\/span><\/p>\n

      Ramburs\u0103ri<\/b><\/h3>\n

      Prin selectarea unei tranzac\u021bii din lista de opera\u021biuni pot fi efectuate ramburs\u0103ri pentru tranzac\u021biile comerciale.<\/span><\/p>\n

      Pentru afi\u0219area butonului \u201eRAMBURSARE\u201d, op\u021biunea de rambursare trebuie activat\u0103 \u00een set\u0103rile dispozitivului.<\/span><\/p>\n

      Bonul tranzac\u021biei<\/b><\/h3>\n

      \u00cen ecranul cu detaliile tranzac\u021biei exist\u0103 \u0219i op\u021biunea de generare a unui bon pentru opera\u021biune, fie digital, fie fizic.<\/span><\/p>\n

      Bon fizic<\/b><\/h3>\n

      Prin ap\u0103sarea butonului pentru bon, aflat \u00een partea st\u00e2ng\u0103 jos, poate fi imprimat un bon fizic at\u00e2t pentru client, c\u00e2t \u0219i pentru comerciant, \u00een func\u021bie de necesitate (dovad\u0103 de plat\u0103 sau arhiv\u0103 intern\u0103).<\/span><\/p>\n

      Bon digital prin cod QR<\/b><\/h3>\n

      \u00cen acela\u0219i ecran cu detaliile tranzac\u021biei exist\u0103 \u0219i op\u021biunea de generare a unui bon digital prin cod QR, localizat\u0103 \u00een partea de jos, \u00een centru.<\/span><\/p>\n

      Prin ap\u0103sarea butonului \u201eQR\u201d este creat un cod QR cu versiunea digital\u0103 a bonului. Acesta poate fi ar\u0103tat direct clientului pentru a fi scanat cu telefonul mobil \u0219i salvat ca bon digital al tranzac\u021biei.<\/span><\/p>\n

      Bon digital prin email<\/b><\/h3>\n

      \u00cen ecranul cu detaliile tranzac\u021biei, \u00een partea dreapt\u0103 jos, exist\u0103 op\u021biunea de partajare digital\u0103 a bonului prin email.<\/span><\/p>\n

      Prin ap\u0103sarea butonului \u201eEmail\u201d<\/strong>, se deschide o nou\u0103 fereastr\u0103 unde poate fi introdus\u0103 o adres\u0103 de email pentru trimiterea unei copii a bonului digital.<\/span><\/p>\n

      <\/span>Ramburs\u0103ri<\/b><\/span><\/h2>\n

      Aceast\u0103 func\u021bionalitate permite gestionarea rapid\u0103 \u0219i sigur\u0103 a ramburs\u0103rilor pentru tranzac\u021biile anterioare. Comerciantul poate defini valoarea ramburs\u0103rii, integral\u0103 sau par\u021bial\u0103, adapt\u00e2nd-o fiec\u0103rei situa\u021bii. Sistemul afi\u0219eaz\u0103 permanent suma maxim\u0103 disponibil\u0103 pentru rambursare, facilit\u00e2nd controlul opera\u021biunii.<\/span><\/p>\n

      Dup\u0103 introducerea valorii, opera\u021biunea poate fi confirmat\u0103 pentru procesarea ramburs\u0103rii sau anulat\u0103 pentru \u00eentreruperea procesului. Pentru finalizarea ramburs\u0103rii, opera\u021biunea trebuie confirmat\u0103 astfel \u00eenc\u00e2t s\u0103 fie \u00eenregistrat\u0103 corect.<\/span><\/p>\n

      <\/span>Rapoarte pe dispozitiv<\/b><\/span><\/h2>\n

      Aceast\u0103 func\u021bionalitate permite generarea de rapoarte sintetice ale tranzac\u021biilor direct de pe dispozitiv. Ecranul afi\u0219eaz\u0103 date importante precum totaluri, v\u00e2nz\u0103ri \u0219i ramburs\u0103ri.<\/span><\/p>\n

      De asemenea, pot fi generate rapoarte cu toate tranzac\u021biile \u00eenregistrate p\u00e2n\u0103 la data curent\u0103. Pentru rapoartele ulterioare, sistemul stabile\u0219te automat ca dat\u0103 de \u00eenceput data ultimului raport generat, facilit\u00e2nd monitorizarea continu\u0103 a activit\u0103\u021bii.<\/span><\/p>\n

      Confirmarea \u00eenchiderii casei<\/b><\/h3>\n

      Prin ap\u0103sarea butonului de \u00eenchidere a casei sunt imprimate toate rapoartele afi\u0219ate pe ecran.<\/span><\/p>\n

      \u00cenainte de finalizarea procesului, opera\u021biunea trebuie confirmat\u0103. Este recomandat\u0103 verificarea tuturor datelor generate pentru a asigura corectitudinea acestora \u00eenainte de acceptare.<\/span><\/p>\n

      <\/span>Set\u0103rile terminalului POS fizic<\/b><\/span><\/h2>\n

      Aceast\u0103 sec\u021biune include toate configur\u0103rile disponibile ale aplica\u021biei \u0219i anumite set\u0103ri ale sistemului.<\/span><\/p>\n

      \u00cen aceast\u0103 zon\u0103 pot fi gestionate diferite func\u021bii: activarea pl\u0103\u021bilor, preautoriz\u0103rilor, pl\u0103\u021bilor tokenizate, referin\u021belor, accesului la rapoarte \u0219i altor func\u021bionalit\u0103\u021bi.<\/span><\/p>\n

      Aplica\u021bia de plat\u0103 este complet configurabil\u0103, astfel \u00eenc\u00e2t sunt afi\u0219ate ca active doar func\u021bionalit\u0103\u021bile activate anterior.<\/span><\/p>\n

      Set\u0103ri suplimentare ale POS-ului fizic<\/b><\/h3>\n

      La accesarea set\u0103rilor este afi\u0219at un meniu cu op\u021biuni pentru configurarea dispozitivului \u0219i a conexiunilor acestuia.<\/span><\/p>\n

      Op\u021biuni principale:<\/b><\/p>\n

        \n
      • Limb\u0103:<\/strong> Permite alegerea dintre limbile disponibile: spaniol\u0103, englez\u0103, german\u0103, rom\u00e2n\u0103, italian\u0103 \u0219i croat\u0103.<\/span><\/li>\n
      • WiFi:<\/strong> Permite conectarea \u0219i salvarea unor re\u021bele noi.<\/span><\/li>\n
      • Bluetooth:<\/strong> Permite conectarea la dispozitive externe, precum imprimante.<\/span><\/li>\n
      • Date mobile: <\/b>Permite configurarea utiliz\u0103rii cartelei SIM pentru conexiune prin date mobile.<\/span><\/li>\n
      • Luminozitatea ecranului:<\/strong> Permite ajustarea nivelului de luminozitate pentru \u00eembun\u0103t\u0103\u021birea vizibilit\u0103\u021bii.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

        Ghid actualizat Sentinel V3.3.2 \u00cen acest tutorial este explicat \u00eentr-un mod clar \u0219i simplu cum func\u021bioneaz\u0103 pl\u0103\u021bile pe dispozitivele de plat\u0103 fizice de la PaynoPain prin intermediul aplica\u021biei noastre de pl\u0103\u021bi. Pe parcursul acestui ghid vor fi prezentate \u00een detaliu principalele func\u021bionalit\u0103\u021bi ale instrumentului, precum procesarea pl\u0103\u021bilor, vizualizarea istoricului tranzac\u021biilor, gestionarea ramburs\u0103rilor \u0219i generarea rapoartelor, […]<\/p>\n","protected":false},"author":3,"featured_media":16711,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[118],"tags":[],"class_list":["post-16994","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tutoriale"],"acf":[],"yoast_head":"\nGhid de utilizare a terminalului POS PaynoPain<\/title>\n<meta name=\"description\" content=\"Ghidul Sentinel V3.3.2 pentru utilizarea terminalului POS PaynoPain: pl\u0103\u021bi, consultarea tranzac\u021biilor, ramburs\u0103ri \u0219i rapoarte.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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