A year of growth: 20% more clients, 30% more business volume and 10% more equipment

The end of one year and the beginning of another is always a good opportunity to take stock of the last few months, to see what milestones have been achieved and how to approach the next challenges. Taking advantage of these dates, we have taken stock of what 2022 has meant for the company and what are the next steps to be taken following the trends of this new year.

A complicated international context

The last 12 months have been marked by the war between Russia and Ukraine, which has accentuated the economic crisis and has had a major impact on energy. Although it has not had a direct impact on PaynoPain's turnover, we have been affected, as have thousands of other businesses. After the beginning of the conflict and as a consequence of the restrictions imposed on Russia,   we received requests to block cards coming from this country. In addition, as a company specializing in payment solutions for the hotel sector, we have detected a drop in the volume of transactions from these businesses. 

A year of growth

Since our birth back in 2011, we have constantly evolved and tried to adapt to the needs of our customers. In our early days we started out handling payments worth 50 million euros and this year we have exceeded one billion, a record figure.

On the other hand, in terms of client volume, we have grown by 20% over the previous year, with new clients mainly from the hotel sector, marketplaces and also e-Commerce. We have also done so in terms of turnover: 30% more in the past 12 months. And of course, if the business has increased, the staff of the PaynoPain family has also increased, since we have10% more employees incorporating new profiles that will allow us to continue growing and offering the best payment services to our customers.

2022 has been a very positive year in which we have been able to continue growing thanks to the leap to Europe after acquiring the Payment Institution License from the Bank of Spain. This has meant a further step in the development of the services we offer as a company specialized in payments, allowing us to operate in other European countries. In addition, this concession allows us to stop being limited in the volume of payments that can be processed monthly, which will also help us to continue growing and expanding. 

Next steps

At the end of last year we presented the data from the survey “New habits in payment methods in Spain”, revealing that 92% of Spaniards do not carry cash and 95% prefer the card when paying in stores.“Payments via cell phone or devices such as smartwatch through the so-called Apple Pay and Google Pay wallets have also gained special importance. And finally, a payment method that is gaining importance not only among users, but also for businesses is Bizum,”, says Jordi Nebot,  CEO and co-founder of PaynoPain.

From the company, we will continue in line with the trends that we have evidenced in the survey, the digitization of payments is a must that can help many companies to continue growing and PaynoPain is the perfect ally to do so. In addition, we will continue working to incorporate new functionalities, new payment methods and other solutions: “Last year we incorporated Bizum as a new payment method -among the Paylands options- and this year we incorporated Cofidis, to offer installment financing and withn Qorito offer payment with cryptos. Our idea is to continue working along the same lines as we have been doing so far to offer the best payment options on the market,” explains Nebot.