Management of online payments in SMEs and micro-enterprises: what is the best solution?

A fact that is often talked about in Spain is that most of the Spanish businesses are small and medium-sized companies, but the truth is that the figure is even higher than many might imagine: according to the report 'Entrepreneurship at Glance 2017' by the OECD, about 95% of Spanish companies are micro-SMEs, that is, with less than 10 employees.

This is information that B2B service providers do not always take into account despite its importance, since these types of companies will have specific needs that have nothing to do with those of large companies or multinationals.

At PaynoPain we provide payment services to companies of all sizes, but many of our clients are SMEs and micro-enterprises, for this reason we have managed to create the perfect products and customer experience for these types of companies. These are some of its main features:

- Fair prices, proportional to sales: obviously a small company cannot afford the same costs than a large one, in the same way that revenues will not be the same either. For this reason, the commissions of our payment services are proportional to the sales and economic capacity of each company, always adjusting them as much as possible to maximize their benefits.

- Easy and guided integration system: our payment gateway has plugins to integrate with most online sales platforms without any effort, in addition our support team offers constant support for the peace of mind of our clients.

- Close and efficient customer service: we know that offering optimal service to your customers at all times is the most important thing for both large and small companies, for that reason our 24/7 customer service solves quickly and with a close and personalized treatment any problem that may arise.

- Own security tools: small companies cannot afford to have an infinity of providers for different needs, which is why it is especially useful that our payment gateway has different security and trust-building tools for customers, such as 3D Secure or our own anti-fraud system. These tools protect both buyers and the online store from possible fraud attempts, the use of stolen cards or data theft.

As we have seen, SMEs and micro-enterprises are the business base of Spain and it is essential that their management of online payments is simple and fluid for the convenience of all citizens. And with this objective we work at PaynoPain innovating in payment technologies and now also in financial services.

Whether you want to integrate our payment gateway into your physical and/or virtual business or if you want to explore other ways of collaboration, write to us without any obligation and we will be happy to answer all your questions.