25 February, 2025
En este artículo:
Managing online payments is a complex task for many businesses, especially for those involved in debt recovery. The variety of payment options, strict regulations and the need to adapt to each customer make this process challenging. Moreover, failed or delayed payments directly affect a company’s operations.
With over 14 years’ experience in digital payments, at PaynoPain we have developed specific solutions to meet our merchants’ needs and address the challenges of each sector.
After identifying the main difficulties in the recovery process, we have developed an effective solution: 'Debt collector'. This tool allows debt recovery companies to send personalised payment links to their customers, enabling outstanding amounts to be settled quickly, conveniently and efficiently.
The 'Debt collector' tool is designed to make the recovery process easier and faster for both companies and customers. This is achieved through the following features:
Allowing the customer to choose between paying the full amount upfront or settling the debt gradually through installments makes the recovery process more flexible and tailored to individual needs. By offering this option, both the company and the customer save time and resources, making the process smoother.
The personalised link allows customers to view both the original debt amount and the outstanding balance, providing an up-to-date record of their payments.
This new functionality enables businesses to attach relevant files for the customer, thereby facilitating clearer communication between both parties.
Tracking transactions is now simpler, with a detailed record of all payments made available on the same page.
The platform offers a detailed summary of all transactions and allows invoices to be downloaded quickly and easily, saving time and resources by centralising the entire process.
Recovering outstanding payments can be a real headache, but the 'Debt collector' tool offers several key benefits that help debt recovery companies streamline the process. The main advantages include:
'Debt collector'' facilitates centralised payment management, eliminating manual processes and allowing for better tracking of each transaction. This results in more efficient, automated management.
With an advanced payment tool that simplifies payments and offers flexibility, the recovery rate is significantly increased, improving liquidity and reducing losses.
Payment links can be customised to reflect each company’s brand identity. From logos to colours and design, businesses can adjust every detail to match their visual identity. This projects a more professional image and builds greater trust with customers.
Customers can choose to pay in installments or clear the debt in one go, giving them more control over managing their finances. These options facilitate payments and reduce the likelihood of delays or failed transactions.
Customers can select from multiple payment methods, including cards, bank transfers, Bizum, PayPal and other digital options, all aimed at making payments as convenient as possible.
Customers can view their outstanding balance, payment history and download invoices at any time, ensuring complete transparency over transactions.
Payments processed through the Paylands payment gateway comply with the highest security standards, including regulations such as PSD2 and PCI-DSS Level 1, ensuring fully protected transactions.
'Debt collector' is an efficient, flexible and secure solution for improving the recovery process. It enables debt recovery companies to offer customised options to their customers while ensuring that payments are made simply and securely.
If you wish to incorporate this solution, included in our payment gateway for recoveries, into your business and enhance your customers’ experience, please complete the contact form. We will be delighted to provide further details and answer any questions you may have.
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