The restaurant sector will be able to prevent no-shows through prepayments, payment reservations, and reconfirmation services.
Technological transformation has arrived in the restaurant industry to stay. Online reservation features and mass payment solutions have helped improve services and ensure a customer experience that meets expectations. PaynoPain, a Spanish technology company specialized in developing online payment tools, and CoverManager, a technology partner for the hospitality industry offering multiple solutions for comprehensive restaurant management, have joined forces to digitalize and optimize payment processes in restaurants.
Regarding the agreement, PaynoPain will provide CoverManager with its comprehensive and omnichannel online payment gateway, whose adaptable, secure, and fast interface aims to guarantee an agile and intuitive user experience while simplifying and accelerating payments from any device.
For its part, CoverManager helps prevent no-shows by implementing prepayments, payment reservations, and reconfirmation services. In this way, restaurants can avoid situations where customers make a reservation but fail to show up at the agreed time.
CoverManager’s digital payment services allow restaurants to automate payments and orders so customers can request and pay their bill through their mobile devices using the CoverAtTable application. Thanks to this, restaurants can choose between two options depending on their needs: pay-at-table service or order-and-pay-at-table system.
To access the platform, diners simply need to scan a QR code or choose to receive a link via email or SMS. CoverAtTable is fully customizable and helps optimize table turnover, streamline operations, enhance the user experience, and increase profitability by reducing waiting times.
“Processes are more online than ever. Hardly anyone visits restaurants in person to make a reservation anymore. It’s a process carried out from mobile devices without leaving home. That’s why it’s more important than ever to offer customers a simple, fast, and effective payment experience, making these types of services essential,” says Jordi Nebot, CEO and co-founder of PaynoPain.
At PaynoPain, we collaborate with companies that share our vision of innovation, quality, and technological excellence. If you offer complementary solutions or want to distribute our products, together we can go further. We offer you support, training, and real opportunities for joint growth, with global impact.