PaynoPain enables omnichannel payment integration for online and in-store sales

The digitalization of payments has become a key element for the growth of retail businesses. Today’s consumers look for fast, secure, and frictionless shopping experiences, whether in physical stores, ecommerce, or through online subscriptions.

At PaynoPain, we support Zacatrus, a retailer specialized in board games, in optimizing its payment ecosystem through the combination of physical POS, virtual POS, and advanced payment solutions, improving operational efficiency, customer experience, and financial control.

Below, we explain how we have transformed their operations through our payment solutions.

The challenge: unifying physical and online payments with flexibility

About Zacatrus

Zacatrus is a Spanish company specializing in the sale, promotion, and distribution of board games. It has 7 physical stores across 6 Spanish cities and its own e-commerce platform, providing customers with an omnichannel shopping experience.

Context of the leisure e-commerce sector

The board game sector has evolved into hybrid models where physical stores coexist with e-commerce, continuously generating new needs in terms of customer experience, operational efficiency, and integrated payment solutions. According to Spain’s National Commission on Markets and Competition (CNMC), in Q2 2025, more than 493 million online transactions were recorded in Spain, representing a year-on-year growth of 16.8%.

This context requires retailers in the sector to have physical POS for stores, virtual POS for online shops, flexible payment solutions, and even subscription models that do not complicate daily operations or financial reconciliation.

PaynoPain payment solutions: technology applied to business

At PaynoPain, we designed an omnichannel payment architecture tailored to Zacatrus’ needs, integrating physical and online payments into a single environment. Here’s how we did it:

Odoo and Magento integration: centralized payments

Our online payment platform integrates the Odoo ERP with the Magento-based online store, creating a unified payment environment that centralizes all transactions in a single flow. This architecture allows real-time, bidirectional communication between management systems and the online sales channel.

Thanks to this integration, Zacatrus is able to:

• Centralize collections from all in-store and online channels within a single payment platform.
• Automate transaction records and payment statuses in real time, without manual intervention.
• Reduce operational incidents, accounting errors, and billing duplications.
• Optimize financial reconciliation processes and accounting closings, with greater visibility and cash flow control.

Variety of digital payment methods

Through PaynoPain’s virtual POS, Zacatrus offers its customers a flexible and secure online payment infrastructure, supporting both card payments and the most in-demand digital payment methods. The solution allows acceptance of:

• Credit and debit card payments (Visa and Mastercard) with optimized authorization processes that increase approval rates and reduce checkout friction.
• Digital wallets such as Apple Pay and Google Pay, speeding up mobile payments and simplifying the user experience.
• Bizum, Spain’s most popular instant payment method, especially relevant for e-commerce and recurring purchases.

This combination improves the shopping experience, increases conversion rates, reduces cart abandonment, and adapts to different customer profiles, all under the highest security standards.

Tap to Pay: accept payments from a mobile device

With the Tap to Pay app, any smartphone becomes a mobile POS. This allows Zacatrus to accept payments at fairs and events without the need for an additional physical POS.

In addition, the app allows tip and refund management directly from the device, providing greater agility and flexibility for staff during periods of high customer turnover.

Automatic reconciliation: total control of your payments

All transactions, physical and online, are automatically recorded in Zacatrus’ management system, significantly reducing manual intervention and minimizing human errors associated with payment management.

This automation speeds up cash closing, simplifies daily reconciliation without issues, and provides a unified, real-time financial overview, enabling better operational control and decision-making.

Recurring payment platform for Zaca+

In addition to board games, Zacatrus offers Zaca+, a semiannual subscription box including games, the “Zacanews” magazine, and exclusive discounts. To manage recurring payments securely and automatically, PaynoPain implemented a card tokenization solution that replaces sensitive card data with encrypted tokens, compliant with PCI DSS standards.

Thanks to this technology, semiannual charges are processed without manual intervention and are directly integrated with Zacatrus’ management systems. This ensures service continuity, reduces fraud risks and errors, and offers customers a smooth and reliable payment experience. At the same time, it allows the Zacatrus team to focus on subscriber loyalty and optimizing the Zaca+ offer, while PaynoPain ensures that recurring payments are secure, automated, and fully traceable.

Advantages of PaynoPain payment solutions

Thanks to the integration of our payment solutions, Zacatrus has achieved several benefits that directly impact its business:

Omnichannel payments from a single platform

Thanks to PaynoPain’s online payment platform, all transactions, both online and in-store, are managed from a single location. Through omnichannel integration, all channels work together seamlessly, resulting in greater financial control and a global, real-time view of the business that enables faster and more accurate decisions.

Smoother shopping experience

The integration of digital payment methods such as Apple Pay, Google Pay, and Bizum allows Zacatrus customers to pay quickly, conveniently, and securely, both in physical stores and ecommerce. This reduces friction in the purchasing process and improves service perception, a key factor in customer loyalty.

Greater flexibility for in-person sales

With the Tap to Pay solution, Zacatrus can accept payments at fairs and events without needing to carry an additional physical POS. Staff can charge customers directly from their mobile phones while maintaining the same level of security and traceability as in-store payments, improving agility and reducing operational costs in temporary environments.

Error-free daily reconciliation

All transactions are automatically recorded in management systems, reducing manual intervention and minimizing human error. This simplifies daily reconciliation, speeds up cash closings, and frees up time for other tasks.

Higher security

PaynoPain’s tokenization technology allows Zacatrus to manage recurring payments securely and automatically. This subscription-based payment model facilitates customer loyalty and guarantees recurring revenue.

Online payment platform for SMEs

Increase your sales with PaynoPain virtual POS

If you are looking to optimize your collections and offer a modern, secure, and omnichannel payment experience, PaynoPain provides its virtual POS for ecommerce, a wide range of smart POS devices, and an online payment platform designed to grow alongside your business.

Contact us and discover how we can help you manage omnichannel payments, automate processes, and boost your business both in physical stores and online, with the same precision and efficiency that define industry leaders.